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On-line training course catalogue

Coaching for Improved Performance

Type of course: Classroom

Course details
Fee£800
Days2
Course code PDCBR


We currently do not have public dates scheduled for this course.
If you have a requirement for this course, please contact us for the latest course information.

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Overview

In today’s competitive environment the pressure on managers to get the best out of people continues to grow – one way of achieving this is through coaching. Coaching is extremely cost effective and reaps great rewards, providing the coach understands the process and obtain the necessary skills.

This course is designed to improve participant’s understanding of the coaching process, develop their coaching skills and enable them to introduce coaching back at the workplace.

Managers who need to coach their team members to maximise their effectiveness will benefit from attending this course.

Delegates will learn how to

  • define coaching and describe the coaching cycle
  • identify what helps and what hinders the coaching process
  • enhance your skills as a coach including the use of feedback to help individuals develop
  • develop the confidence to encourage people to solve their own work problems
  • recognise coaching opportunities to develop staff

Outline

  • Establish personal objectives for the course
  • Why manage performance?
  • What is coaching?
  • How does coaching compare with other systems?
  • The characteristics of a good coach
  • The learning cycle and learning styles
  • The spectrum of coaching skills
  • What do coaches do?
  • Key coaching skills: building rapport, contracting, questioning and listening skills, observing and analysing, giving feedback
  • Selecting a coaching style – the skill/will matrix
  • The GROW model of coaching
  • Conducting a coaching session
  • Motivating your team
  • Negative cycle of de-motivation, positive cycle of motivation
  • Evaluating coaching
  • Putting it all together – coaching case studies
  • Completion of a personal action plan.

Related courses

Xpertise – Coaching for Improved Performance training courses

Xpertise provides Coaching for Improved Performance training courses from 22 UK locations: in Aberdeen Scotland, Altrincham Manchester, Birmingham West Midlands, Bristol South West, Edinburgh Scotland, Glasgow Scotland, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), London King William Street, London Middlesex Street, London Rosebery Avenue, London Tabernacle Street, Maidenhead Berkshire, Malmesbury Wiltshire, Manchester (Exchange Quay), Milton Keynes Buckinghamshire, Newcastle Tyne and Wear, Reading Berkshire, Stockport Manchester, Swindon Wiltshire and Washington Tyne and Wear – and at 44 partner locations nationwide.


Xpertise Training reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.